Understand firewalls, VPNs, secure Wi-Fi practices, and how to protect your network connections.
📚 Training Content
Understanding Network Security
Network security involves protecting the usability, reliability, integrity, and safety of your network and data. Whether at home, in a coffee shop, or at work, understanding network security basics helps protect your devices and information from unauthorised access.
What is a VPN (Virtual Private Network)?
A VPN creates a secure, encrypted tunnel between your device and the internet. Think of it as a private highway for your data.
How VPNs Work: They encrypt all your internet traffic and route it through a remote server, masking your IP address and location.
When to Use a VPN:
- ✅ On public Wi-Fi networks (cafes, airports, hotels)
- ✅ When accessing work resources remotely
- ✅ When you want to protect your privacy online
- ✅ When traveling internationally
What VPNs DON'T Do: They don't make you completely anonymous, don't protect against phishing, and don't prevent malware infections. They're one layer of security, not a complete solution.
Firewalls: Your Network's Gatekeeper
A firewall is security software or hardware that monitors incoming and outgoing network traffic and blocks or allows data based on security rules.
Types of Firewalls:
- Software Firewalls: Built into your operating system (Windows Defender Firewall, macOS Firewall)
- Hardware Firewalls: Built into your router, protecting all devices on your network
Best Practice: Enable BOTH your OS firewall AND your router's firewall for layered protection.
Wi-Fi Security: Protecting Your Wireless Network
At Home:
- Use WPA3 encryption (or WPA2 if WPA3 isn't available)
- Change default router passwords immediately
- Use a strong Wi-Fi password (12+ characters)
- Hide your SSID (network name) if possible
- Keep router firmware updated
- Disable WPS (Wi-Fi Protected Setup) - it's insecure
- Consider a guest network for visitors
On Public Wi-Fi:
- ❌ NEVER access banking or sensitive accounts without a VPN
- ❌ Avoid "open" networks with no password
- ✅ Always use a VPN on public networks
- ✅ Turn off file sharing and AirDrop
- ✅ Forget the network after use
- ✅ Use your phone's hotspot when possible
HTTPS vs HTTP: The Padlock Matters
HTTP (Hypertext Transfer Protocol): Data sent in plain text - anyone can intercept and read it.
HTTPS (HTTP Secure): Data is encrypted using SSL/TLS - much safer.
Always check for:
- 🔒 Padlock icon in the address bar
- "https://" at the beginning of the URL
- Valid certificate (click the padlock to check)
Warning: HTTPS only encrypts the connection - it doesn't guarantee the website is legitimate! Phishing sites can also use HTTPS.
Home Network Security Checklist
- ✅ Change default router login credentials
- ✅ Enable WPA3 encryption
- ✅ Update router firmware regularly
- ✅ Use a strong, unique Wi-Fi password
- ✅ Enable firewall on router and devices
- ✅ Disable remote management features
- ✅ Create a separate guest network
- ✅ Review connected devices regularly
Mobile Security: Your Phone is a Target
With 5G networks and mobile banking apps becoming standard across Australia, your smartphone has become a primary target for attackers. Most Australians now access banking, myGov, and work emails from their phones.
Essential Mobile Security Practices:
- Keep your OS updated: Install iOS/Android updates promptly - they patch critical security vulnerabilities
- Only download from official stores: App Store (iOS) or Google Play Store (Android) - third-party app stores often contain malware
- Review app permissions regularly: Does that flashlight app really need access to your contacts and location?
- Use biometric authentication: Face ID, fingerprint, or iris scan adds strong protection
- Enable "Find My" features: Find My iPhone or Find My Device helps locate/remotely wipe lost phones
- Be cautious of public charging stations: "Juice jacking" attacks can steal data through USB ports - use your own charger or power-only cables
- Use mobile security apps: Consider reputable antivirus/security apps from known brands
- Enable automatic lock: Set your phone to lock after 30-60 seconds of inactivity
Australian Mobile Banking Security:
- Most major Australian banks (CommBank, NAB, ANZ, Westpac) require multi-factor authentication
- Never save banking passwords in your browser or notes app
- Use the official bank app rather than mobile browser for transactions
- Enable transaction notifications to detect unauthorised activity immediately
- Be wary of apps asking for banking credentials - legitimate apps won't ask for your full password
QR Code Scams - Growing Threat in Australia:
- Scammers place fake QR codes over legitimate ones (parking meters, restaurant menus, payment terminals)
- Always verify the URL before entering payment details after scanning
- Be suspicious of QR codes in unexpected places or on stickers that look recently applied
- Use your phone's camera to preview the URL before opening
- For payments, verify the business name matches before proceeding
SMS and Phone Scams Targeting Australians:
- Flubot malware: SMS messages claiming missed deliveries with malicious links
- ATO scam calls: Threatening calls claiming you owe tax money
- Tech support scams: "Microsoft" or "Telstra" calling about computer problems
- NBN scams: Fake NBN technicians requesting remote access
Remember: Government agencies like ATO, Services Australia, and myGov will NEVER call demanding immediate payment or ask for passwords/PINs over the phone.
Key Takeaways
- 🔐 Use VPNs on public Wi-Fi and for remote work
- 🔐 Enable firewalls on all devices
- 🔐 Secure your home Wi-Fi with WPA3 and strong passwords
- 🔐 Always prefer HTTPS websites
- 🔐 Keep network devices updated
- 🔐 Never trust open public Wi-Fi without protection
- 🔐 Protect your mobile devices - they're your most vulnerable access point
- 🔐 Be wary of QR codes from unknown sources