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🌐 Module 3: Network Security Basics

Understand firewalls, VPNs, secure Wi-Fi practices, and how to protect your network connections.

📚 Training Content

Understanding Network Security

Network security involves protecting the usability, reliability, integrity, and safety of your network and data. Whether at home, in a coffee shop, or at work, understanding network security basics helps protect your devices and information from unauthorised access.

What is a VPN (Virtual Private Network)?

A VPN creates a secure, encrypted tunnel between your device and the internet. Think of it as a private highway for your data.

How VPNs Work: They encrypt all your internet traffic and route it through a remote server, masking your IP address and location.

When to Use a VPN:

  • ✅ On public Wi-Fi networks (cafes, airports, hotels)
  • ✅ When accessing work resources remotely
  • ✅ When you want to protect your privacy online
  • ✅ When traveling internationally

What VPNs DON'T Do: They don't make you completely anonymous, don't protect against phishing, and don't prevent malware infections. They're one layer of security, not a complete solution.

Firewalls: Your Network's Gatekeeper

A firewall is security software or hardware that monitors incoming and outgoing network traffic and blocks or allows data based on security rules.

Types of Firewalls:

  • Software Firewalls: Built into your operating system (Windows Defender Firewall, macOS Firewall)
  • Hardware Firewalls: Built into your router, protecting all devices on your network

Best Practice: Enable BOTH your OS firewall AND your router's firewall for layered protection.

Wi-Fi Security: Protecting Your Wireless Network

At Home:

  • Use WPA3 encryption (or WPA2 if WPA3 isn't available)
  • Change default router passwords immediately
  • Use a strong Wi-Fi password (12+ characters)
  • Hide your SSID (network name) if possible
  • Keep router firmware updated
  • Disable WPS (Wi-Fi Protected Setup) - it's insecure
  • Consider a guest network for visitors

On Public Wi-Fi:

  • ❌ NEVER access banking or sensitive accounts without a VPN
  • ❌ Avoid "open" networks with no password
  • ✅ Always use a VPN on public networks
  • ✅ Turn off file sharing and AirDrop
  • ✅ Forget the network after use
  • ✅ Use your phone's hotspot when possible

HTTPS vs HTTP: The Padlock Matters

HTTP (Hypertext Transfer Protocol): Data sent in plain text - anyone can intercept and read it.

HTTPS (HTTP Secure): Data is encrypted using SSL/TLS - much safer.

Always check for:

  • 🔒 Padlock icon in the address bar
  • "https://" at the beginning of the URL
  • Valid certificate (click the padlock to check)

Warning: HTTPS only encrypts the connection - it doesn't guarantee the website is legitimate! Phishing sites can also use HTTPS.

Home Network Security Checklist

  • ✅ Change default router login credentials
  • ✅ Enable WPA3 encryption
  • ✅ Update router firmware regularly
  • ✅ Use a strong, unique Wi-Fi password
  • ✅ Enable firewall on router and devices
  • ✅ Disable remote management features
  • ✅ Create a separate guest network
  • ✅ Review connected devices regularly

Mobile Security: Your Phone is a Target

With 5G networks and mobile banking apps becoming standard across Australia, your smartphone has become a primary target for attackers. Most Australians now access banking, myGov, and work emails from their phones.

Essential Mobile Security Practices:

  • Keep your OS updated: Install iOS/Android updates promptly - they patch critical security vulnerabilities
  • Only download from official stores: App Store (iOS) or Google Play Store (Android) - third-party app stores often contain malware
  • Review app permissions regularly: Does that flashlight app really need access to your contacts and location?
  • Use biometric authentication: Face ID, fingerprint, or iris scan adds strong protection
  • Enable "Find My" features: Find My iPhone or Find My Device helps locate/remotely wipe lost phones
  • Be cautious of public charging stations: "Juice jacking" attacks can steal data through USB ports - use your own charger or power-only cables
  • Use mobile security apps: Consider reputable antivirus/security apps from known brands
  • Enable automatic lock: Set your phone to lock after 30-60 seconds of inactivity

Australian Mobile Banking Security:

  • Most major Australian banks (CommBank, NAB, ANZ, Westpac) require multi-factor authentication
  • Never save banking passwords in your browser or notes app
  • Use the official bank app rather than mobile browser for transactions
  • Enable transaction notifications to detect unauthorised activity immediately
  • Be wary of apps asking for banking credentials - legitimate apps won't ask for your full password

QR Code Scams - Growing Threat in Australia:

  • Scammers place fake QR codes over legitimate ones (parking meters, restaurant menus, payment terminals)
  • Always verify the URL before entering payment details after scanning
  • Be suspicious of QR codes in unexpected places or on stickers that look recently applied
  • Use your phone's camera to preview the URL before opening
  • For payments, verify the business name matches before proceeding

SMS and Phone Scams Targeting Australians:

  • Flubot malware: SMS messages claiming missed deliveries with malicious links
  • ATO scam calls: Threatening calls claiming you owe tax money
  • Tech support scams: "Microsoft" or "Telstra" calling about computer problems
  • NBN scams: Fake NBN technicians requesting remote access

Remember: Government agencies like ATO, Services Australia, and myGov will NEVER call demanding immediate payment or ask for passwords/PINs over the phone.

Key Takeaways

  • 🔐 Use VPNs on public Wi-Fi and for remote work
  • 🔐 Enable firewalls on all devices
  • 🔐 Secure your home Wi-Fi with WPA3 and strong passwords
  • 🔐 Always prefer HTTPS websites
  • 🔐 Keep network devices updated
  • 🔐 Never trust open public Wi-Fi without protection
  • 🔐 Protect your mobile devices - they're your most vulnerable access point
  • 🔐 Be wary of QR codes from unknown sources

📝 Test Your Knowledge

Now test your understanding of network security basics!

QUESTION 1 OF 4
What is the PRIMARY purpose of a VPN (Virtual Private Network)?
QUESTION 2 OF 4
Which Wi-Fi network should you AVOID connecting to when working remotely?
QUESTION 3 OF 4
What does a firewall do?
QUESTION 4 OF 4
When should you use HTTPS websites instead of HTTP?

Quiz Complete!

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